I excel in professional certifications development, learning theory, localization strategy, global delivery strategy, implementation of software and hardware learning solutions, and tracking learning success through reporting and analytics dashboards.
My journey is still in progress! I am always learning, researching new technologies, and improving my skills.
Syniti /Needham, MA
Director of Curriculum Education Services
April 2021 – January 2025
Deliver SaaS data management education to drive developer and customer enablement.
Led a global team developing curriculum and certifications in cloud architecture, data migration, project management, change management, and leadership development. Tools: Articulate 360, Storyline, MadCap Flare, Camtasia, Adobe Suite, Synthesia, CloudShare.
Collaborate with SMEs across sales, marketing, delivery, and product, to deliver eLearning and ILT.
Executed a new eLearning strategy: selected learning management tools, built strategic partnerships, and launched an accreditation program. Tools: Administrate, Power BI, Salesforce, Gainsight, Kryterion Webassessor, SuccessFactors.
HubSpot /Cambridge, MA
Senior Manager HubSpot Academy Content Operations
May 2019 - March 2021
Managed the curriculum development and assessment process. Tools: easyDITA, MS Stream, Camtasia, Google Suite, HubSpot CRM.
Led the HubSpot Academy content strategy, instructional design, and editing teams.
Implemented a DITA content management system for authoring, editing, and revision control.
Developed the localization process and managed localization content (ES, FR, DE, PT, and JA).
Ten80 Education /Saratoga Springs, NY
Director of Curriculum and Training
June 2014 - June 2019
Led a team delivering STEM and CS educator professional development.
Managed global computer science and robotics competitions with over 1000 participants.
Led trade events and delivered presentations on how to implement best practices in STEM.
Designed and led the development of SolidWorks CAD, Autonomous Vehicle, and UAV curricula.
Developed a digital learning program, implemented an LMS, and managed all LMS operations.
Advanced Math & Science Academy Charter High School /Marlboro, MA
STEM Educator
June 2011 - June 2014
Developed SolidWorks CAD and engineering courses and implemented standards alignment.
Created engineering projects on aerodynamics, solar powered homes, wind turbines, and sustainable architecture design.
Led student capstone projects in partnership with Bose, where students designed and built audio amplifiers and stereo speakers.
A Modern Renaissance /Westford, MA
Consultant Owner
December 2001 - December 2012
As a sole proprietor, I delivered STEM learning solutions and professional services training.
Managed professional partnerships with over 30 vendors of educational products and programs.
Delivered training to educators through CODE.org, EDC.org (MassCAN), MIT Project GUTS.
Nortel Networks /Billerica, MA
Senior Manager Customer Service
October 1997 - October 2000
Developed the Product Life Cycle (PLC) process for the Routers Product Division.
Trained and managed service support for Nortel’s router products.
Defined design requirements for New Product Introduction (NPI) for customer service.
PictureTel - Polycom /Andover, MA
Software Engineer
September 1994 - September 1997
Managed LAN/IP product lines through the product life cycle for Enterprise Services Division.
Implemented VPN solutions for multimedia conferencing in telecom and corporate networks.
Performed video and network interoperability testing. Developed C++ and SQL automated testing.
Master of Education in Curriculum Design & Instruction | University of Massachusetts Lowell
Bachelor of Science in Electrical Engineering | University of Massachusetts Lowell
● AWS Cloud Architecture
● C++, Java, Arduino, SQL
● SolidWorks CAD
● Gainsight, Power BI
● ClickUp, Microsoft 365
● Camtasia, Synthesia AI
● Adobe Acrobat Suite
● Zendesk, Confluence
● LMS: Moodle, Docebo, Administrate, Google, SuccessFactors
● HubSpot, Salesforce
● Articulate 360, Storyline
● Agile and Hybrid PM
● ADDIE, AIDA, Mapping
● MadCap Flare, DITA
● Certifications, Kryterion