Work Experience

Syniti /Needham, MA

Director of Curriculum Education Services

April 2021 – January 2025

• Deliver SaaS data management education to drive developer and customer enablement.

• Led a global team developing curriculum and certifications in cloud architecture, data migration, project management, change management, and leadership development. Tools: Articulate 360, Storyline, MadCap Flare, Camtasia, Adobe Suite, Synthesia, CloudShare.

• Collaborate with SMEs across sales, marketing, delivery, and product, to deliver eLearning and ILT.

• Executed a new eLearning strategy: selected learning management tools, built strategic partnerships, and launched an accreditation program. Tools: Administrate, Power BI, Salesforce, Gainsight, Kryterion Webassessor, SuccessFactors.

HubSpot /Cambridge, MA

Senior Manager HubSpot Academy Content Operations

May 2019 - March 2021

• Managed the curriculum development and assessment process. Tools: easyDITA, MS Stream, Camtasia, Google Suite, HubSpot CRM.

• Led the HubSpot Academy content strategy, instructional design, and editing teams.

• Implemented a DITA content management system for authoring, editing, and revision control.

• Developed the localization process and managed localization content (ES, FR, DE, PT, and JA).

Ten80 Education /Saratoga Springs, NY

Director of Curriculum and Training

June 2014 - June 2019

• Led a team delivering STEM and CS educator professional development.

• Managed global computer science and robotics competitions with over 1000 participants.

• Led trade events and delivered presentations on how to implement best practices in STEM.

• Designed and led the development of SolidWorks CAD, Autonomous Vehicle, and UAV curricula.

• Developed a digital learning program, implemented an LMS, and managed all LMS operations.

Advanced Math & Science Academy Charter High School /Marlboro, MA

STEM Educator

June 2011 - June 2014

• Developed SolidWorks CAD and engineering courses and implemented standards alignment.

• Created engineering projects on aerodynamics, solar powered homes, wind turbines, and sustainable architecture design.

• Led student capstone projects in partnership with Bose, where students designed and built audio amplifiers and stereo speakers.

A Modern Renaissance /Westford, MA

Consultant Owner

December 2001 - December 2012

• As a sole proprietor, I delivered STEM learning solutions and professional services training.

• Managed professional partnerships with over 30 vendors of educational products and programs.

• Delivered training to educators through CODE.org, EDC.org (MassCAN), MIT Project GUTS.

Nortel Networks /Billerica, MA

Senior Manager Customer Service

October 1997 - October 2000

• Developed the Product Life Cycle (PLC) process for the Routers Product Division.

• Trained and managed service support for Nortel’s router products.

• Defined design requirements for New Product Introduction (NPI) for customer service.

PictureTel - Polycom /Andover, MA

Software Engineer

September 1994 - September 1997

• Managed LAN/IP product lines through the product life cycle for Enterprise Services Division.

• Implemented VPN solutions for multimedia conferencing in telecom and corporate networks.

• Performed video and network interoperability testing. Developed C++ and SQL automated testing.